This page explains how users may request deletion of personal data processed by Geoactiv S.A. de C.V. in connection with our digital services, websites, CRM, automation systems, webchat, and WhatsApp-based communication tools.
Company Information
Geoactiv S.A. de C.V.
Address: De La Leona 8, Mellado, 36010 Guanajuato, Gto., Mexico
Phone: 444 335 4450
If you want us to delete your personal data, you may submit a request using our contact information. Your request should include enough identifying information for us to locate the relevant records.
To help us process your request efficiently, please include:
For security reasons, we may take reasonable steps to verify the identity of the requester before processing any deletion request.
We will review and process deletion requests within a reasonable period, subject to applicable legal, contractual, tax, accounting, security, fraud prevention, or compliance obligations that may require temporary or partial retention of certain records.
When applicable and legally permitted, we will delete or anonymize the requested personal data from active systems. Some limited data may remain in backups, logs, archives, or compliance records for a period required by law, security, or operational necessity.
If your information has been processed through third-party platforms such as Meta or WhatsApp, deletion from our systems does not automatically delete data retained by those third parties under their own policies and legal obligations.
To request deletion of your personal data, contact:
Geoactiv S.A. de C.V.
Address: De La Leona 8, Mellado, 36010 Guanajuato, Gto., Mexico
Phone: 444 335 4450